FAQ

Do I need to let my mortgage lender know that I am renting out my property?

Yes. Your mortgage lender needs to give you permission before you can let your property, and they may impose special conditions. If you are buying a property with the intention of letting it out, you may be able to obtain a buy to let mortgage.

How do you find me a tenant?

We advertise on Rightmove, Zoopla , On The Market and our own website www.rents.co.uk. We also have window displays and leaflets in our office.

What happens to the tenants when deposits are paid?

We register the deposit with The Tenancy Deposit Scheme. The Tenancy Deposit Scheme is there to protect the tenant’s money and help to resolve any disputes at the end of the tenancy.

What is an EPC and why do I need one?

An Energy Performance Certificate, or EPC for short, is a report detailing the energy efficiency of a property. It gives a property an energy efficiency rating from A (most efficient) to G (least efficient) and is valid for 10 years. All landlords are required to purchase an EPC for a property before they let it. The property must have a minimum rating of 39 to be rented. If your rating is under this you will be required to make some improvements to increase this rating.

Can you arrange the landlords gas safety, pat testing and EICR?

Yes absolutely, we can do everything that is needed at the property on your behalf.

How often can we increase the rent?

We check the rental value of the property annually and in line with the current Retail Pricing Index, we then advise you if an increase is due.

Do I arrange my own maintenance and repairs?

This depends on the level of Service that you have asked us to provide. On Full Management we do all this for you so you don't need to worry about a thing.

Can I use my own contractors?

Yes absolutely, we have built up a good list of plumbers, electricians, painters, handy man, and cleaners that we use daily but if you have your own contractor we are happy to have their contact details on file and use them on your behalf.

What if I have a breakdown cover for boilers etc?

No problem, we can keep these details on file and pass on contact numbers to tenants to contact them direct with any breakdowns and problems.

How often do you inspect my property?

Again this depends on the level of Service but on Full Management we visit the property every 3 months for the first year and if all is satisfactory we then visit every 4 months. We take photos.

with permission from the tenants and you receive a copy of the report shortly afterwards. With the arrival of Covid we have been unable to carry these out but have been using a Self Service App that the tenants have been able to complete so that we can still give you the landlord peace of mind.

Get an online valuation

Find out how much your property is worth