Tenant Services Ipswich

Thank you for considering Rents to find your new home. We have a constantly changing number of properties from Studios to 6 bedrooms. Firstly you need to decide which is right for you.

When you view our property’s page, you will see that we have indicated what type of property they are, along with how many bedrooms they have and whether the Landlord will accept pets, children or smokers at the property.

We also state the rent per calendar month and the date the property will be available from.

If you see a property you wish to view please telephone us to make an appointment on 01473 225268 or fill in the enquiry form on our web site and we will arrange this for you.

If, after viewing the property, you decide to apply for it, you will be asked to complete a questionnaire which you will find at the bottom of this page.  You will then be asked to pay a Holding Deposit which will be equivalent to One Weeks rent (if your application is successful this is off set against the months rent or security deposit).  We will then proceed to take up references which would be employers, previous Landlords and a credit search.  Subject to these being satisfactory we will then draw up the tenancy agreement which will be for a minimum of six months.

On the day that your tenancy commences you will be asked to pay your first month’s rent in advance (this will be the date your rent will be due each month). You will also pay the security deposit which is equivalent to five weeks rent.  The deposit will then be lodged in a Tenancy Deposit Scheme.  Once payment has been received you will be asked to collect your keys and tenancy documents from our office.

Along with paying the rent you are also responsible for the payment of Council Tax, Water Rates, Electric, Gas or Oil, Telephone and TV licence.

It is your responsibility to insure your contents.

Please also read the latest Government Guidelines Leaflet on How To Rent which will give you invaluable advice on renting a property  /portal/web/48/content/pdf/How_to_Rent_Jan_18.pdf

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (Rents P M S ‘the Agent’)

Holding Deposit: 1 week’s rent 

Deposit: 5 weeks’ rent

During the tenancy (payable to the Agent)
For English properties:

Payment of £50 if you want to change the tenancy agreement

Payment of interest for the late payment of rent at a rate of 3%

Payment of £30 for the reasonably incurred costs for the loss of keys/security devices

Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


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